Privacy policy

Last Updated: November 12, 2026

Welcome to Kitfront!

At Kitfront, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, browse our products, place an order, make a payment, or contact our customer service team.

This policy applies to all shopping and browsing activities conducted through the Kitfront website and related shopping services.

By using our website or purchasing our products, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

To provide our products, process orders, arrange deliveries, and offer customer support, we collect the following categories of personal information.

1.1 Personal and Contact Information

When you browse our website, place an order, or contact us, we may collect:

  • Full name.

  • Email address.

  • Phone number.

  • Billing address.

  • Shipping address.

  • Other contact information you voluntarily provide.

1.2 Order and Transaction Information

When you purchase racing model cars, motorsports apparel, hats, or other merchandise from Kitfront, we collect information such as:

  • Order number.

  • Purchased product names and quantities.

  • Product prices and discount information.

  • Order date and transaction records.

  • Payment status.

  • Shipping status and tracking information.

  • Return, refund, and customer service records.

This information helps us confirm orders, arrange deliveries, process refunds, and provide after-sales support.

1.3 Payment Information

When you complete a purchase on our website, payment information is processed by Shopify and its supported payment service providers.

Payment-related information may include payment method, transaction amount, payment status, and information required for payment verification.

Full payment card details and security codes are handled by the relevant payment service providers in accordance with their security standards. Kitfront does not request full payment card numbers or payment security codes through ordinary customer service emails.

1.4 Device and Browsing Information

When you visit our website, our website and related technology services automatically collect certain technical information, including:

  • IP address.

  • Browser type and version.

  • Device type and operating system.

  • Date and time of access.

  • Products and pages viewed.

  • Website browsing records.

  • Website interactions and shopping activities.

  • Information collected through cookies and similar technologies.

This information helps us operate our website, maintain security, improve the shopping experience, and analyze website traffic.

2. How We Use Your Personal Information

Kitfront uses collected personal information for the following purposes.

2.1 Order Processing and Delivery

  • Confirming and processing customer orders.

  • Verifying payments and transaction status.

  • Arranging product preparation and shipping.

  • Sending order confirmations and shipping notifications.

  • Processing order cancellations, returns, and refunds.

2.2 Customer Service

  • Responding to customer inquiries.

  • Providing product and order information.

  • Handling damaged products, product defects, and incorrect shipments.

  • Assisting with payment and delivery issues.

  • Managing after-sales support and refund requests.

2.3 Website Operations and Improvements

  • Improving website pages and shopping processes.

  • Analyzing product browsing and purchasing activities.

  • Optimizing product displays and website functions.

  • Detecting and preventing fraudulent transactions.

  • Maintaining website and transaction security.

2.4 Marketing and Promotions

We may use relevant marketing services to introduce Kitfront products, promotional offers, and brand updates to customers.

Marketing emails are sent in accordance with applicable laws and customer subscription preferences. Customers can unsubscribe from marketing emails at any time using the unsubscribe link included in those emails.

Unsubscribing from marketing emails will not affect necessary transactional communications, including order confirmations, payment notifications, shipping updates, and other essential service messages.

3. Cookies and Similar Tracking Technologies

Kitfront uses cookies and similar technologies to improve website performance and provide a better shopping experience.

Cookies are small data files stored on your device that help websites recognize your browser, remember shopping preferences, and analyze website visits.

We use the following categories of cookies:

Essential Cookies

These cookies support basic website operations, shopping cart functions, checkout processes, security verification, and order processing.

Functional Cookies

These cookies help remember customer preferences and website settings to provide a more convenient browsing experience.

Analytics Cookies

These cookies help us understand how customers browse our website, which product pages they visit, and how website features are used so we can improve our services.

Advertising and Marketing Cookies

These cookies help measure advertising performance, understand promotional results, and display relevant products and marketing content.

Customers can manage or delete cookies through their browser settings. Customers can also adjust their preferences for non-essential cookies through the cookie settings tools provided on our website.

Disabling essential cookies may affect certain website functions.

4. How We Share Personal Information

To operate the Kitfront store, process orders, and provide services, we share personal information with the following categories of service providers when necessary.

4.1 Shopify Platform

We use Shopify to operate our online store.

Shopify processes necessary customer information in accordance with its platform services and applicable agreements to support website operations, order management, shopping cart functions, checkout, and other e-commerce services.

4.2 Payment Service Providers

We share information necessary to complete transactions with payment service providers for payment processing, transaction verification, payment security, and fraud prevention.

4.3 Shipping and Delivery Providers

To deliver purchased products to the designated shipping address, we share necessary recipient information with shipping and delivery providers, including customer names, shipping addresses, phone numbers, and order delivery details.

4.4 Website Analytics and Advertising Providers

We use website analytics and marketing technology services to understand website traffic, measure advertising performance, and improve marketing activities.

These service providers may process information through cookies, device information, and website browsing records.

4.5 Legal and Security Requirements

We may disclose necessary information when required by applicable laws, court orders, or lawful requests from government authorities.

We may also use or disclose information when reasonably necessary to investigate fraud, unauthorized transactions, website security issues, or to protect the legitimate rights and interests of our customers and business.

Kitfront does not sell customers' names, email addresses, phone numbers, or other personal contact information in exchange for money.

We only process or share personal information as necessary to provide services, fulfill transactions, operate our website, comply with legal obligations, and meet applicable privacy law requirements.

5. Privacy Rights of U.S. Consumers

We respect the rights of U.S. consumers to control their personal information.

Depending on the privacy laws applicable in the customer's state of residence, customers may have the following rights.

5.1 Right to Access Personal Information

Customers may request information about the personal information we collect and how that information is used and shared.

5.2 Right to Correct Personal Information

Customers may request corrections to inaccurate or incomplete personal information.

5.3 Right to Delete Personal Information

Customers may request the deletion of personal information we have collected.

We may retain transaction records, tax information, security records, and other information when retention is required by applicable laws.

5.4 Right to Obtain a Copy of Personal Information

Where required by applicable law, customers may request a copy of their personal information.

5.5 Right to Opt Out of Targeted Advertising and Certain Data Sharing

Consumers protected by applicable state privacy laws may have the right to opt out of the use of their personal information for targeted advertising or certain activities legally defined as the sharing of personal information.

Customers can manage relevant preferences through our website privacy settings or submit a request by email.

5.6 Right to Non-Discrimination

Customers will not be subjected to unlawful discrimination or unfair treatment for exercising their privacy rights under applicable laws. Exercising these rights will not result in an unreasonable denial of normal shopping services.

5.7 How to Exercise Your Privacy Rights

To access, correct, or delete your personal information, or to submit an advertising opt-out request, please contact us at:

Email: kitfront@vipcareo.com

Please include the following information in your request:

  • Your full name.

  • The email address associated with your purchase or communication.

  • The specific privacy request you wish to make.

  • Your order number, when your request relates to order information.

To protect customer information, we may request reasonable identity verification information to confirm that the request comes from the relevant individual.

We will review and respond to requests within the timeframes required by applicable laws.

6. Retention of Personal Information

Kitfront retains personal information only for as long as necessary to fulfill the purposes for which it was collected.

Retention periods are determined based on the following factors:

  • The time needed to provide products and customer services.

  • Order and transaction record management requirements.

  • Tax, accounting, and other legal obligations.

  • The time needed to handle customer complaints, refunds, and disputes.

  • Website security and fraud prevention requirements.

When personal information is no longer necessary for business or legal purposes, we will delete, anonymize, or otherwise appropriately process the information in accordance with applicable laws.

7. Information Security

We take the security of customer information seriously and implement reasonable technical and administrative safeguards to protect personal information.

Our security measures include:

  • Using a secure e-commerce platform to process orders.

  • Protecting website data transmission through secure connections.

  • Restricting access to personal information.

  • Using reliable payment service providers to process payments.

  • Taking reasonable measures to prevent unauthorized access, use, or disclosure.

Although we take reasonable security measures, no method of internet transmission or electronic storage can guarantee absolute security.

If a security incident involving customer personal information occurs, we will take appropriate measures in accordance with applicable laws.

8. Children's Privacy

Kitfront's website and shopping services are intended for general consumers.

Our online services are not specifically directed at children under the age of 13, and we do not knowingly collect personal information from children under 13.

If we discover that personal information from a child under 13 has been collected, we will take appropriate steps to delete the information and handle the matter in accordance with applicable children's privacy laws.

If a parent or legal guardian believes that a child has provided personal information to us without appropriate authorization, please contact us.

Email: kitfront@vipcareo.com

9. Third-Party Websites and Services

Our website may contain links to third-party payment services, shipping tracking services, or other external websites.

When customers visit these third-party websites or use their services, their personal information may be subject to the privacy policies and terms of those third parties.

Kitfront does not independently operate or control the information collection and processing practices of third-party websites.

We encourage customers to review the relevant privacy policies before using third-party services.

10. International Processing of Personal Information

To support website operations, order processing, payments, and delivery services, customer personal information may be processed or stored by service providers located in different U.S. states or other countries.

These service providers process information according to their service responsibilities and applicable data protection requirements.

We take reasonable measures to protect customer personal information within the scope of our business operations and applicable laws.

11. Changes to This Privacy Policy

Kitfront may update this Privacy Policy in response to changes in business operations, website features, service providers, or applicable laws.

Updated versions will be published on this website, and the Last Updated date at the top of this page will be revised accordingly.

Customers can visit this page at any time to review the latest information about our privacy practices.

12. Contact Us

If you have any questions about this Privacy Policy, the collection, use, sharing, or deletion of personal information, please contact us using the information below.

Store Name: Kitfront

Business Address:
45 Madison Ave
Mount Holly, NJ 08060
United States

Customer Service Email: kitfront@vipcareo.com

Phone: +1 609-702-9642

Customer Service Hours:

  • Monday – Saturday: 9:00 AM – 5:00 PM.

  • Sunday: Closed.

  • U.S. public holidays: Closed.

Time Zone: U.S. Eastern Time (ET), including Eastern Standard Time (EST) and Eastern Daylight Time (EDT), depending on the season.

Daily Order Processing Cut-Off Time: 5:00 PM Eastern Time (ET).

Orders placed after 5:00 PM ET, on Sundays, or on U.S. public holidays will enter processing on the next business day.

Please note that the business address listed above is our business contact address and is not our return warehouse address. For returns, customers must contact our customer service team to obtain the designated return address. Please do not send returned products directly to the business address listed above.

Thank you for choosing Kitfront!

We appreciate your trust and remain committed to protecting your personal information and providing you with a safe and reliable shopping experience.