Shipping policy

Last Updated: November 12, 2026

Welcome to Kitfront!

At Kitfront, we are committed to providing a smooth and reliable delivery experience for every customer. We offer racing model cars, motorsports apparel, hats, and other motorsports-related merchandise to customers in the United States.

This Shipping Policy explains how we process orders, arrange shipments, calculate shipping charges, provide tracking information, and handle delivery-related issues.

Please review this policy before placing an order.

1. Shipping Destinations

Kitfront primarily serves customers within the United States.

We ship orders to eligible U.S. delivery addresses supported by our shipping providers.

Available shipping destinations and shipping options will be displayed during checkout based on the customer's delivery address.

Customers are responsible for providing a complete and accurate shipping address when placing an order.

We are currently focused on serving the U.S. market.

2. Order Processing Time

All orders are reviewed and processed according to our business schedule.

Our standard order processing time is 1–3 business days after successful payment confirmation.

Business days are Monday through Saturday, excluding Sundays and U.S. public holidays.

Orders are processed according to the following schedule:

  • Orders placed before 5:00 PM Eastern Time (ET) on a business day will enter processing that day.

  • Orders placed after 5:00 PM ET will enter processing on the next business day.

  • Orders placed on Sundays or U.S. public holidays will enter processing on the next business day.

Daily Order Processing Cut-Off Time: 5:00 PM ET

All order processing times follow U.S. Eastern Time, including Eastern Standard Time (EST) and Eastern Daylight Time (EDT), depending on the season.

Order processing time is separate from shipping transit time.

3. Shipping and Delivery Time

After an order has been processed and shipped, the shipping carrier will transport the package to the customer's designated delivery address.

Estimated delivery dates and available shipping methods will be displayed during checkout or communicated through the order confirmation and shipping notification.

The total delivery time consists of:

  • Order processing time.

  • Shipping transit time.

The actual delivery date depends on the selected shipping service, destination, carrier operations, and other transportation conditions.

Customers should refer to the delivery estimate displayed at checkout for the most accurate information about their order.

4. Shipping Costs

Shipping charges are calculated based on the delivery destination, selected shipping service, package weight, dimensions, and other applicable shipping factors.

The available shipping methods and applicable charges will be displayed during checkout before the order is completed.

Customers can review the total order amount, including shipping charges and applicable taxes, before submitting payment.

We do not add undisclosed shipping fees after an order has been successfully placed.

5. Order Confirmation and Tracking Information

After successfully placing an order, customers will receive an order confirmation email containing their purchase details.

Once the order has been shipped, we will send a shipping confirmation email with tracking information when available.

Customers can use the tracking number provided in the shipping notification to monitor the delivery progress through the shipping carrier's website.

Please allow the carrier time to update tracking information after the package has been handed over.

Tracking updates may not appear immediately after shipment.

6. Shipping Address Accuracy

Customers are responsible for ensuring that their shipping information is accurate and complete before submitting an order.

Please carefully check:

  • Recipient's full name.

  • Street address.

  • Apartment, suite, or unit number.

  • City.

  • State.

  • ZIP code.

  • Contact phone number.

If you notice an error in your shipping address, contact us immediately at:

Email: kitfront@vipcareo.com

We will review your request and attempt to update the shipping information before the order enters shipment processing.

Once an order has been shipped or transferred to the shipping carrier, address changes may no longer be possible.

Kitfront is not responsible for delivery problems caused by incorrect or incomplete shipping information provided by the customer, subject to applicable consumer protection laws.

7. Shipping Delays

Although we work to process and ship orders within the stated timeframes, delivery delays may occur due to circumstances such as:

  • Severe weather conditions.

  • Carrier service disruptions.

  • Transportation delays.

  • Peak holiday shipping periods.

  • Incorrect or incomplete delivery information.

  • Unexpected operational disruptions.

If we become aware that an order cannot be shipped within the promised timeframe, we will notify the customer and provide an updated shipping estimate.

Customers will be given the option to agree to the delay or